Terms and Conditions of Use

Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and pelung88 ("Company", "us", "platform"). By accessing, registering for or using any part of the pelung88 website or services, you confirm that you have read, understood and agree to be bound by all provisions in this document.

These terms cover all services offered by pelung88 including online slots, live casino, sports betting, crash games, mix parlay and any other services added in the future. This document should be read together with our Privacy Policy, which also forms part of the overall agreement between you and pelung88.

Account Registration and Management

Registration Eligibility

To register an account with pelung88, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• An individual with full legal capacity to enter into a binding agreement.
• Not prohibited by any law or regulation applicable to you from participating in online gambling activities.
• Register under your own name only — each individual is only allowed one active account.

Account Holder Responsibilities

Each member is fully responsible for all activity that takes place under their account. This includes:

• Ensuring your username and password are kept secure and not shared with any third party.
• Updating your personal information if any changes occur, particularly your active mobile number and email address.
• Reporting to pelung88 support if there is any unauthorised access to your account.

Deposits and Withdrawals

Accepted Payment Methods

pelung88 accepts deposits and withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH). All transactions are processed in Malaysian Ringgit (RM / MYR) except cryptocurrency payments, which are subject to the current exchange rate.

Deposit and Withdrawal Limits

• Minimum deposit: RM10 per payment method.
• Minimum withdrawal: RM100 per request.
• Withdrawal processing time: Typically between 15 minutes and 2 hours after successful verification.

General Transaction Terms

Funds in a pelung88 account may only be used for gambling on this platform. Transferring funds between members is strictly prohibited. pelung88 does not charge any processing fees for deposits and withdrawals, however your bank or e-wallet provider may apply their own charges.

Bonuses, Promotions and VIP Programme

Welcome Bonus

New members are eligible to receive a welcome bonus of 120% of the first deposit up to a maximum of RM500. The wagering requirement is 10 times the bonus amount received before any winnings from that bonus can be withdrawn.

Calculation examples:

• Deposit RM100 → Bonus RM120 → Account balance RM220 → Total wagering required: RM120 × 10 = RM1,200
• Deposit RM1,000 → Bonus RM500 → Account balance RM1,500 → Total wagering required: RM500 × 10 = RM5,000

VIP Programme

Active pelung88 members are eligible to join the VIP Programme, which consists of three tiers:

• 🥉 Bronze: Weekly cashback of up to 0.3%
• 🥈 Silver: Weekly cashback of up to 0.7%
• 🥇 Gold: Weekly cashback of up to 1.0%

Progression to a higher VIP tier depends on the member's overall betting activity. pelung88 reserves the right to review and adjust VIP eligibility at any time.

General Promotion Terms

• Each promotion may only be claimed once per member unless stated otherwise.
• Bonuses cannot be converted directly to cash without meeting the wagering requirements.
• pelung88 reserves the right to withdraw any bonus if the wagering requirements are not met within the specified period.
• Misuse of promotions, including registering multiple accounts to obtain bonuses, is a serious offence that may result in account closure.

Game Rules and Betting

All games available at pelung88 are run using software provided by licensed and recognised developers. Game results are final and cannot be disputed unless there is clear evidence of a technical error confirmed by the developer.

Technical Disruptions

If an internet connection disruption, system failure, or other technical issue occurs during a game session, pelung88 will act in accordance with the recovery policy set by the relevant software provider. pelung88 is not responsible for any losses arising from disruptions beyond the control of our platform.

Game Integrity

Any attempt to exploit system bugs, use automation software (bots), or engage in any form of cheating is strictly prohibited. Accounts found to have carried out such actions will be suspended or permanently closed without prior notice.

Prohibited and Restricted Uses

It is strictly prohibited to use the pelung88 platform for the following purposes:

• Any fraudulent activity, money laundering, or illegal financing.
• Registering multiple accounts or using another person's personal information without their consent.
• Using unauthorised third-party software to influence game outcomes.
• Violating any laws applicable in your jurisdiction.
• Accessing the platform from a region that explicitly prohibits online gambling, subject to your local laws.

Account Closure and Suspension

Voluntary Closure

Members may request account closure at any time by contacting the pelung88 support team via live chat or email. Before the account is closed, all eligible balances will be processed according to the standard withdrawal procedure.

Closure by pelung88

pelung88 reserves the right to close, suspend, or restrict the account of any member if:

• The member violates any provision of these Terms and Conditions.
• There is suspicious or potentially fraudulent activity on the account.
• Information provided during registration is found to be false or misleading.
• The member is found to be under 21 years of age at the time of registration.

Self-Exclusion

Members who wish to take a break from gambling activity may apply for self-exclusion for a set period. During the exclusion period, the account will not be accessible. This is part of pelung88's commitment to responsible gambling. Please visit the Responsible Gambling page for more information.

Limitation of Liability and Disclaimer

The pelung88 platform is provided on an "as is" and "as available" basis. While we strive to ensure a stable and reliable service, we make no absolute guarantee that the platform will be free from disruptions, errors, or data loss at all times.

pelung88 will not be held responsible for:

• Financial losses arising from game outcomes or bets placed by members.
• Service disruptions caused by factors outside the platform's control, such as third-party infrastructure failures.
• Unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
• Indirect, consequential, or punitive damages that may arise from the use of or inability to use this platform.

Personal Data Protection

pelung88 respects the privacy of all members and is committed to protecting the personal data collected. The collection, use, and storage of members' personal data is governed by our Privacy Policy, which forms an inseparable part of these Terms and Conditions.

By registering and using the pelung88 platform, you consent to the collection and processing of your personal data for the purposes of account management, legal compliance, fraud prevention, and service improvement.

Applicable Law and Dispute Resolution

pelung88 operates under a valid international licence. These Terms and Conditions are interpreted in accordance with the laws of the jurisdiction in which this platform is licensed. Should any dispute arise from or in connection with the use of the pelung88 platform, the parties agree to first attempt to resolve it through direct negotiation.

If a dispute cannot be resolved through negotiation within a reasonable period, it will be resolved through arbitration in accordance with the rules set by the relevant licensing body. The arbitration decision is final and binding on both parties.

General Provisions

• If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.
• pelung88's failure to enforce any right under these terms shall not be considered a waiver of that right.
• These Terms and Conditions constitute the entire agreement between the member and pelung88 regarding the use of the platform.